frequently asked questions

do you have a physical store?

yes we do! come visit our store at de clercqstraat 107 in amsterdam. keep an eye out on our Instagram/TikTok for any special events.

do you take in or buy clothing from customers?

no we do not. we have a monthly fixed budget that we spend on vintage wholesale companies to handpick our items. we have a certain style and vision we represent within our shop.

how does buying work and what are the payment options?

in our physical store and on events we accept all card payments. online orders through Instagram are possible through payment request or PayPal. on our webshop you can pay with PayPal, iDeal or credit card.

what is your return policy?

we do not allow refunds on our items. exchanging the item(s) or refunds in the form of a giftcard is also not possible.

after your purchase we are not responsible for the damage. damage can be done due to wearing or (wrongly) washing vintage (delicate) products. All sales are final.

I live in amsterdam, can I reserve and pick the item(s) up?

we are able to reserve items that you might have seen on Instagram for 1 day. please DM us on Instagram if you would like to reserve an item. we will schedule a pick-up appointment at our store or next event.

we can also send items to your address, mind that there will be delivery costs on top.

are you hiring staff?

we are not hiring staff. due to being a small business and that we are still growing: we do not have the financial capacity to hire staff. once we do, this will be announced on our Instagram.

are you taking interns?

we are very open to work together with an intern. this internship could vary to: social media, marketing, events or all-round. send us an email with your assignment and motivation. mind that we do not have space to work with 2 interns at the same time.

is your question not here?

reach out to us via Instagram, e-mail (info@aquariumvintageamsterdam.nl) or fill in the 'contact us' form on this website. we are happy to answer any questions you have!

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